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Audit Trail

Purpose

The Audit Trail is a permanent, tamper-proof log of every action performed in QoopOne. It records who did what, when they did it, and what changed. The audit trail is essential for accountability, fraud investigation, and regulatory compliance. Auditors and administrators can search and filter the trail to trace any action.


Who Can Access

Role Access Level
Administrator Full read access
Auditor Full read access
Compliance Officer Full read access
Other Staff No direct access to the audit trail

How to Open This Page

Sidebar → Reports → Audit Trail


Audit Trail List

📸 Screenshot Placeholder — Audit Trail

Shows all system events in reverse chronological order (newest first).

Filters

Filter Description
Date From / To Filter by date range
User Filter by which staff member performed the action
Action Type e.g. Created, Updated, Approved, Rejected, Deleted, Login
Module e.g. Members, Loans, Savings, Accounting

Table Columns

Column Description
Timestamp Exact date and time of the action
User Name and username of the person who performed it
Action What was done (e.g. Created Member, Approved Loan, Updated Record)
Module Which part of the system was affected
Record The specific record that was affected (with a link to view it)
IP Address The network address from which the action was performed
Old Value What the data looked like before the change
New Value What the data looks like after the change

Step-by-Step: Tracing a Transaction

  1. Go to Reports → Audit Trail.
  2. Set the Date From and Date To to the period in question.
  3. Select the Module (e.g. Savings).
  4. (Optional) Filter by User if you know who performed the action.
  5. Click Apply Filters.
  6. Scroll through the results to find the relevant event.
  7. Click the event to see full details including before/after values.

Tips

The Audit Trail Cannot Be Edited

No one — not even administrators — can modify or delete audit trail entries. This ensures the integrity of the records.

Regular Review

Periodically review the audit trail for unusual activity such as late-night logins, bulk deletions, or unusual transaction patterns.


Frequently Asked Questions

Q: Can I export the audit trail?
A: Yes. Click Export to download the current filtered results as a CSV or Excel file.

Q: How long are audit records kept?
A: Records are kept permanently and are never deleted.

Q: Can I see who changed a member's details?
A: Yes. Filter by Module = Members and the relevant Date range. Look for "Updated Member" actions.